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1. When is my utility bill considered late?

All bills are due upon receipt and are considered late after the due date posted on the bill. Bills paid after the due date will be assessed a 10% late fee. Service can be disconnected if bill is not paid in full by due date.

2. How can I restore my service once it has been disconnected?

All charges on bill must be paid in full plus a $25 reconnection fee before service can be restored.

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1. How can I buy a cemetery plot at Magnolia or Pines Cemetery?

Currently, the City of Waynesboro only sells plots located in the Pines Cemetery. Please contact City Hall at (706) 554-8001 for more information.

2. I own a plot. Who do I contact for burial arrangements or plot layout?

Contact Deputy Fire Chief Robert Parrish at (706) 554-8038 for burial arrangements or plot layout.

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1. How do I apply for a building permit?

Download a building permit application or pick one up at City Hall where the required fee is paid. Contractors must have a State of Georgia license and proof of contractor’s insurance. A building permit is required before starting work.  Please contact 706-554-8006 or email cgreene@waynesboroga.com for more information. 

2. What construction projects require a building permit?

Building permits are required for any job where electrical, plumbing, and HVAC is replaced or upgraded as well as any job that requires any additional work to residential, commercial, and industrial buildings will need a building permit.

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1. What are inside-out grants and how can I apply for one?

The intent of the inside-out grant program is to encourage private investment in appropriate improvements in downtown commercial structures. Applications for the grants can be obtained through the Downtown Development Authority at which time applicants will be advised on the application procedure. Contact the Downtown Development Authority for more information at (706) 554-8018.

2. I own a historic property in Waynesboro and I want to make improvements. What do I need to do?

If your property is within the designated Historic District, there are rules and guidelines that are required in some situations before improvements can be done. Your work might require an application for a Certificate of Appropriateness. You should contact Downtown Development Director of the Historic Preservation Commission Don Lively at (706) 554-8018 before you begin work.

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1. How do I get a burn permit?

The burning of trash, leaves, pine straw, or rubbish of any sort is prohibited in the city limits of Waynesboro. Burke County residents may call the local Georgia Forestry Office at (706) 554-2310 for burn permit information for county locations.  You may also get a burn permit online at www.gatrees.org or by calling 1-877-OK2-BURN.

2. How do I get a copy of a fire report?

To obtain a copy of a fire report, please call (706) 554-8038 or email Robert Parrish at rparrish@waynesboroga.com to have a copy made and schedule pickup.

3. How do I obtain a street address for property in the city limits?

To obtain a street address for a property in the city limits, please call (706) 554-8037 for an address assignment.

4. Can the Fire Department fill swimming pools?

No, the department does not fill swimming pools.

5. Who provides fire service to Burke County?

The Burke County Emergency Management Agency provides fire service to Burke County residents. Their number is (706) 554-6651.

6. What is Waynesboro Fire Department's Fire Protection Class Rating?

Our current Insurance Services Office (ISO) rating is Class 4.

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1. How do I get a fire extinguisher recharged or serviced?

The Waynesboro Fire Department does not service fire extinguishers. Please check the local yellow pages under "Fire Extinguishers."

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1. Is there a service call fee?

No, there is no charge for checking for a leak.

2. Is a deposit required for natural gas service?

Yes, there is a $53 turn on fee which is paid at City Hall.

3. Is natural gas expensive?

Natural gas is not expensive. With today's changing oil prices, natural gas remains a highly attractive alternative at its current price. Today, with its superiority as a clean fuel, natural gas provides even greater value to American consumers seeking solutions to the ever-growing energy needs.

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1. Is there a tap fee?

The tap fee depends on the location of the gas main. Please check with the gas superintendent at (706) 554-8034.

2. Is there a minimal service charge?

The minimum monthly service charge for a meter is as follows:  $8.00 for Residential and Commercial customers and $75.00 for Industrial customers.

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1. What day will my trash be picked up?

The Solid Waste Department picks up residential trash on Tuesdays and Wednesdays each week. Please refer to the route map to determine what day you are picked up.

2. If my regular trash pick-up day falls on a holiday, will it be picked up on that day?

Trash will not be picked up on holidays but it will be picked up the day following the holiday.

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1. How do I apply for city utilities?

Fill out an Application for Utility Services and bring the application to City Hall along with the deposit required and driver's license for identification purposes. Gas deposit is $50, water is $15, poly-kart is $10, plus a $3 cut on fee for a total of $78.

Application for Utility Services

2. Will the city pick up large items like discarded furniture or appliances?

Yes, all appliances, furniture, mattresses, etc. will be picked up the last Friday of each month. Please place item(s) at curb but not on the street or sidewalk and call Public Works at (706) 554-8033 for pick-up.

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1. How can I acquire some of the mulch the city gives away?

Mulch can be picked up at the Public Works Department located at 240 Barron Street while supplies last. Bring a pickup truck to self-load. For larger bulk loads, please call (706) 554-8033 to arrange for loading and pick-up.

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1. I have so many leaves in my yard in the fall. Can I rake them into the storm drain at the curb?

No, please do not rake leaves or other debris into storm drains. To do so may cause flooding in your yard or your neighbors the next time there is a heavy rain. Instead, rake the leaves to the curb for the leave and limb truck to collect.

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1. What do I do if I don't receive my bill or misplace it?

Please contact City Hall at (706) 554-8000 if you misplace your bill or don't receive it. Failure to receive the bill does not exempt you from payment, late charges, or disconnect.