Gas Leak

Procedure for Reporting a Gas Leak

  1. Exit the property immediately. Do not re-enter.
  2. Do not operate any electrical device while leaving the residence.
  3. Using a cellular phone or neighbor's house phone, report your leak by calling 706-554-8000 between the hours of 7 a.m. and 6 p.m. After 6 p.m., please call the Waynesboro Police Department at 706-554-8029.
  4. *Give the address of the leak and answer a series of questions that will aid the gas service worker who will be responding to your call.
  5. A gas service worker will be notified and will arrive as soon as possible.

*The information gathered when you call to report a leak allows the gas department to narrow the scope of the leak investigation and identify possible solutions. The equipment used will detect both natural gas and carbon monoxide in the air.